How many a man has thrown up his hands at a time when a little more effort, a little more patience would have achieved success. — Elbert Hubbard
I was talking to a lovely woman who works with me at eHarmony the other morning. She manages the customer care department, and deals with any and all issues regarding customer accounts, etc. I asked her what the most common complaint was for people using our service.
Her response was not what I expected: “People want us to deliver the perfect match to them immediately. They get really disappointed if they have not seen anyone they are interested in — even after just a week or two on the site. So I would say the biggest issue is a lack of patience.”
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I have to admit; I wondered how people could have such an expectation